Frequently Asked Questions:
1.
What's the latest version of You've Got Files!? Version 2.303 was
released in July 2004. Change notes
2.
How do I make the notifications into clickable links?
If you set Alias=
to start with http://, ftp://, file:// or \\ then You've Got Files! will replace the
Directory spec you put in Ygf*Dir= with the Alias string and replace the spaces
in the notification string with %20. If the resulting notification string is not chopped off
by your email client (usually at 70 characters) it should be clickable. If the Alias string
starts with something else, then the spaces will not be replaced with %20.
3. Does
You've Got Files! have to be installed on the FTP or Gigabyte Express
server it is monitoring? No, You've Got Files! has the ability to
monitor file systems on other computers on your network.
4. My
FTP Server is hosted at my ISP. Can I monitor those files? Yes, YGF has an internal FTP client with encrypted password allowing
you to monitor remotely hosted FTP servers.
5. Will
I get 100 emails if 100 files are uploaded to my server?
Not necessarily. You determine how often your directories are scanned and
how often an email is generated.
6. My
FTP server runs on Linux Red Hat. All the Hot folders/directories I want
to monitor are in the LInux OS. Is there a way to map these
folders/directories from the Linux side to my PC running NT4? Yes,
running Samba (or its equivalent) on the Linux machine allows client PCs
running Windows NT4/2000/2003/XP to access directories on the Linux machine.
For additional information go to http://www.youvegotfiles.com/Ygfuserman.htm#LINUX
or contact support@youvegotfiles.com
7. Can
You've Got Files! automatically forward the new files as an attachment
to an E-Mail address? If the directory being monitored is on a local drive
or network drive we use the Launch Application feature to launch a batch file that
uses Blat(http://www.blat.net) to email the file. Niwot Networks can provide
you sample batch files to accomplish this. If the directory being monitored is on an FTP drive
we have written a NiwotFTPtool utility (in Beta) which can bring down the new files from the FTP site.
Please contact support@youvegotfiles.com for assistance.
8.
How much does You've Got Files! cost? Please go to http://www.youvegotfiles.com/Purchase.html#Top
for purchasing information.
9.
My runlog.txt file says it cannot access a directory. How do I fix this?
This error may be found in the runlog.txt file in the form:
Wed Dec 18 09:50:16 2002
ERROR: Cannot access E:\ftp\john
Assuming that the "E:\ftp\john" directory exists and that the filepath is correctly spelled, this is usually a permissions problem. The user that runs as the You've Got Files! service needs to have permission to access the directories that you wish to scan. This can be configured via the Services control panel. Information on this may be found in the You've Got Files! user manual under [Monitoring Windows Computers On Your Network]
10.
I'm trying to use the LaunchApplication feature with a batch file, but it's not working!?
The LaunchApplication feature is enabled in the Demo version, and with a licensed Professional or Corporate version of You've Got Files! ... it will not work with the Basic version. If you are not running a Basic version and LaunchApplication does not seem to be accomplishing what you want, it may be a permissions problem.
For example, imagine that you are enabling LaunchApplication using the following entry in your "ygfconf.txt" configuration file:
Ygf1LaunchApplication=usexcopy.bat $file
and that your "usexcopy.bat" file contained the following 2 lines:
rem use xcopy to copy files to I: drive
xcopy %1 I:"%~p1%~nx1" /i /c /y /f < f.txt
and you had a file "f.txt" with just the single character "f" like so:
f
[Note: the "f.txt" file is used to simply return the single character "f" when xcopy asks for confirmation if item to copy is file "f" or directory "d"]
The above batch file would attempt to copy every new file to your I: drive using the same directory structure as the original file, i.e. a new file C:\clients\eastern.doc would be copied to I:\clients\eastern.doc
This will not work if the user assigned to run the You've Got Files! service does not have permissions to write to the I: drive, this copy operation would fail. We have even seen examples of this copy operation working across different domains once the permissions have been put in order. This required the creation of the same username/password for each domain with adequate permissions to read/write the files. We suggest using the username 'ygfuser' to run the You've Got Files! service and have access to the drives/domains.
11.
Does You've Got Files! also send notifications when files are renamed, deleted, or moved?
You've Got Files! basically takes periodic snapshots of the directory structure, comparing the new contents to the old contents, and emailing notifications if it finds a file in the new structure that wasn't in the old (with the same name, size, modification date).
A renamed file or a moved file would generate an email (if it was moved into or within the directory structure we were monitoring).
A deleted file would generate an email if the NotifyOnDelete configuration entry is enabled.
12. Will You've Got Files! send only 1 email notification
at the end of the file upload? Our current tool sends us a bunch of emails for 1 big file. Yes! You've Got Files! works pretty hard on not sending emails until large files are completely received.
In most ftp/file systems the file length keeps changing while it is being written. When you specify to scan a directory every X minutes,
we actually scan the directory at an interval that is one half of what you specified (X/2). We make the decision to notify based on 3 directory scans: 1. the latest scan (in a temporary file), 2. the previous scan, 3. the previous previous scan. If the size in the latest (temporary file) is different than the previous previous size and it is the same as the previous size, then it has quit changing and we generate a notification email. Some systems leave a file at zero length until it is complete. You've Got Files! handles that with the IgnoreZeroLengthFiles feature.
The very first You've Got Files! user had a mixture of customers sending them files to be printed. One of these was doing an ftp upload over a plain-old-telephone modem, while another was doing the upload over a megabit connection. They wanted one email when the first file was uploaded, then a final email after the job should all have arrived. That is why this functionality was created.
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1-800-657-3278
Phone: 303.772.8664
info@youvegotfiles.com
Niwot Networks, Inc. Copyright 2001-2004 All Rights Reserved.
UPDATED 07/22/2004
